FAQ's

Do you require a deposit? 
 

  • We ask for a £50 non-refundable deposit on completion of the booking. The full balance of the party is required 14 days prior to the party date.


What areas do you cover? 
 

  • Delivery, set up and collection is included in the price for up to 10 miles of Cambuslang, Glasgow. An additional charge of £1  per mile will be charged for parties outside of our free delivery zone. 


How long does it take to set up? 

  • Set up takes between 1 to 3 hours.   We bring a lot of equipment with us so it would be helpful for us to park as close to the house as possible and that access to where we are setting up is clear. Collection takes up to 45min. 

 

What is your cancellation policy?
 

  • We understand that things don't always go to plan and there maybe a need for you to change the date or even cancel your booking.   If this happens please let us know as soon as you can and we will see what we can do to help.  Unfortunately the security deposit is non-refundable if you cancel. Please refer to our T&C's for full information. 

I've planned an outdoor party but what if it rains? 
 

  • If you planned to have your  party outside and the weather turns or the forecast is not looking good, we can set it up inside instead, or you could provide a gazebo. 


What happens if there's a damage to the equipment and accessories? 

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  • In the event of any damage we will contact you to discuss.  Please refer to our T&C's for full information which also details our replacements costs.