Shipping & Returns

SHIPPING POLICY

Please allow up to 5 working days for your order to be dispatched. 

Delivery will be arranged by Royal Mail and will generally be delivered between 3-5 working days (in addition to dispatch times).

Cost of delivery for floral hoops - £4.95
Cost of delivery for dried flower letterboxes - £3.50

Return & Exchange Policy

Dried flowers are natural and perishable products therefore we are unable to accept returns, exchanges or cancellations.  But please contact us if you have any issues with your order and we will try to find suitable solution. 

Non personalised and non-perishable items can be returned for up to 14 days from delivery. 
Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must have tags still on and be returned in original product packaging

  • Returned items must have no visible signs of wear or use